New Patient Wait ListCOVID-19
Strategies for Supporting Children during COVID
Government of Canada COVID-19 video gallery
Basic Needs (food, housing, health & legal support) & Newcomer Reources
Southwest Healthline - An online source for local health and social service listings.
Glen Cairn Community Resource Centre - Has a market centre where they offer 8 non-perishable food items and fresh fruits and veggies. Open 3 days a week (Mon, Tues, Thurs.). They also have harvest bucks which are vouchers for fresh fruits and veggies which can be redeemed around the city. London good food boxes can also be purchased here.
Northwest London Resource Centre - They run an emergency food cupboard: Monday - Friday: 10:00-3:00. They also occasionally have personal hygiene and baby products. Additionally, they offer a variety of youth programs and resources for newcomers.
South London Neighborhood Resource Centre - They offer an emergency food cupboard, which is open: Mon- Fri. 10:00-3:00. A second emergency food cupboard at St. Justin's Parish (855 Jalna Blvd) open: Tues, Wed, Thurs 10:00-3:00. Both locations also offer hygiene items, baby food, infant formula and diapers.
London Food Bank - Food cupboard is open: Mon-Fri 9:00-4:00 (except holidays). Food hampers include milk, eggs and bread and non-perishable items. Fresh produce and meat may also be available (depends on supply).
London Inter Community Health Centre - Outreach for: housing referrals, OW and ODSP paperwork, ID clinics and harm reduction education and support. They also provide programs and services for seniors (the WrapAround program), youth and newcomers.
Muslim Resource Centre for Social Support and Integration - Focus on family violence, prevention and intervention services * address issues of integration, family conflict, domestic violence and children in conflict with the law * provide social support networks for the diverse Muslim and Arabic communities in London and surrounding areas
London Cross Cultural Learner Centre - Assistance for new immigrants or refugees to settle, adapt and integrate into London. They offer information and orientation services including settlement counselling, housing support, language support, legal support and community connections.
YMCA of Southwestern Ontario - Information on permanent residency, citizenship, sponsorship, work and visitor permits, government programs, and community services * assistance with accessing information on health cards, driver's licenses, social insurance numbers, housing, banking, employment, and social services.
211.ca - Call for free, confidential, anonymous information and referral to community, social, health and related government services. 24/7 support offered in over 160 languages.
Public Health Ontario - Ontario Health Profile - The Ontario Health Profile is a new and innovative way of describing the health status of Ontarians focusing on key public health issues that have an impact on the whole of the population. Click the link to download helpful infographics focusing on 10 key public health issues.
Pro Bono Ontario: Legal supports to people in Ontario who have essential legal needs but cannot afford it. They also offer a free legal advice hotline: Free Legal Advice Hotline: 1-855-255-7256
Legal Aid Ontario: Legal supports to people in Ontario who have essential legal needs but cannot afford it. Call us at 1-800-668-8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages.
Mental Health Services
Canadian Mental Health Association - Intensive case management services for individuals with serious mental illness aged 16 or older. Services are client-directed and based on individual need. Provide client advocacy and assistance in areas of daily living.
9-8-8 - Ontario wide crisis number for immediate mental health support
One Stop Talk - Virtual counselling for youth
Emental Health - Can help with finding services, accessing screening tools, and there is a section for primary care to get more information on many conditions
MMHRC - resources in multiple languages to support culturally safe and competent mental health care
Youth Hubs - Youth up to age 25 can drop in for mental health support (and other support)
Trauma informed CBT - find providers who are trained in Cognitive Behavioural Therapy
Addiction Services Thames Valley - Addictions & Mental Health Counselling. Respectfully supports individuals and families through the life-changing challenges of drug, alcohol and gambling problems and recovery. Services range from screening and assessment to treatment planning, referrals and relapse prevention.
Addictions Services Thames Valley - Telewithdrawal and Crisis Support Program. Provides a client-centered harm reduction approach, including acute and past withdrawal assessment, consultation, planning, relapse prevention, community referrals and education.
Reach Out - Free mental health and addictions support in London, Middlesex, Oxford and Elgin Counties via phone and webchat
Family Service Thames Valley - Counselling and group programs for youth, adults, couples and families. Help with stressful life situations, times of transition, change, and loss; difficulties in personal, couple, and family relationships; emotional and psychological distress; impact of trauma or abuse. Services in English, French, Polish, Spanish, Dutch, and Arabic.
Bounce Back Ontario - Free Cognitive Behavioural Therapy based skill-building program created and managed by the Canadian Mental Health Association for individuals 15+ years old; online videos and coaching over the phone
Mindbeacon - a free (government funded), one-stop private space to access a wide range of mental health supports.
AbilitiCBT - the Government of Ontario is providing free access to this resource to all Ontario residents age 16 or older for the anxiety, depression, and anxiety related to a pandemic.
Wellness Together Canada - an online portal, people of all ages across the country can access immediate, free and confidential mental health and substance use supports, 24 hours a day, seven days a week.
Addiction Supports
Addiction Services Thames Valley - Addictions & Mental Health Counselling. Respectfully supports individuals and families through the life-changing challenges of drug, alcohol and gambling problems and recovery. Services range from screening and assessment to treatment planning, referrals and relapse prevention.
Addictions Services Thames Valley - Telewithdrawal and Crisis Support Program. Provides a client-centered harm reduction approach, including acute and past withdrawal assessment, consultation, planning, relapse prevention, community referrals and education.
Alcoholics Anonymous - Peer support for those struggling with alcohol substance use. Meetings are currently on Zoom. Check their website for different meeting times.
Wellness Together Canada online portal, people of all ages across the country can access immediate, free and confidential mental health and substance use supports, 24 hours a day, seven days a week.
Smoking Cessation Support
These sites provide different kinds of information about tobacco use, and resources to help you stop or cut down.
The National Cancer Institute - info on the relationship between smoking and cancer
Quit Smoking Community - info about smoking and its effects
Quit4Life - a handbook geared toward youth
Smokers Helpline - Seek out facilities and programs in your area that offer support
Pacific Medical Training - Tobacco resources online factsheet
Family, Kids, Youth & Elderly Supports
Safe Families Canada - They provide a safe space for children when parents are going through a crisis or need additional support (ie. If their caretaker is in the hospital, has an appointment or court date.) They provide qualified and vetted families to take in children.
Family Services Thames Valley - They serve adults living with a development disability. They support the development of a personal Individual Support Plan (ISP) based on the principles of self-determination, social inclusion, citizenship and choice and provide services that are reflective of this plan. They help link people to community resources, support planning and advocacy, and provide limited non-financial support.
Life Spin - Life spin provides resource Information, community-based programs, and support for low-income Londoners. Programs include: back to school backpack program; free clothing donations; free day programs for kids; community advocates; legal and financial information; girls program (14-18).
London's Abused Women's Shelter - Offers individual intake and advocacy / counselling, drop in program, peer groups and women's support groups. Open: Monday - Thursday 9:00am - 5:00pm and Friday 9:00-4:00.
ANOVA - A women's organisation offering: emergency shelter, second stage housing, sexual violence counselling, community outreach, legal support, education and advocacy, youth groups, workshops and training, and resources for talking to kids about consent. They also offer support services to male survivors.
My Sisters Place - Developed with input from women of lived experience, My Sisters' Place offers a comprehensive multi-disciplinary support system with the capacity to deliver practical needs, specialized services and education/skills development under one roof. At the core of My Sisters' Place is a commitment to promoting a welcoming and non-judgmental culture, a reprieve from the stigma women so often feel in other community settings.
Safe Space London - SafeSpace London is a volunteer-run and community-funded support centre for sex workers, accomplices (allies), and women & gender non-conforming folx who are in crisis. Our model is one of empowerment, with the goal of meeting folx where they are at and helping those who provide sexual services to operate with safety and dignity.
AtLosha Family Healing Services - Atlohsa Family Healing Services is a non-profit organization that provides community members with Indigenous-led programming and services that offer holistic healing, education, shelter and support. They offer an emergency women's shelter, women's and men's programming, legal support, addiction support and housing support. These services are mainly for indigenous peoples - but some are open to all members of the public.
HIV / AIDS Regional Connection - Practical support, counselling services, and programming to diverse populations of people living with and affected by issues related to HIV/AIDS. Education and resources related to safer sex, HIV acquisition, HIV/AIDS and/or Hep C-related stigma and discrimination, HIV and Hep C testing, disclosure (telling people about your HIV/HCV status) among other topics
Kiwanis & Hamilton Road Senior's Community Centres - The Kiwanis Seniors' Community Centre offers a diverse array of programs including fitness and exercise classes for people with osteoporosis, yoga, cards, craft programs, ceramics, choir, ballroom dancing, darts, shuffleboard, and billiards, as well as seminars on complementary therapies, nutrition and other aspects of wellness.
Age Friendly London - The Age Friendly London Network is made up of over 100 volunteer older adults, caregivers, service providers and anyone with an interest in aging. The Network is responsible for implementing strategies that make London a more age friendly city and support Londoners as they age. They have also created a seniors resource information website.
Single Women in Motherhood (SWIM) - We are committed to providing positive programs that empower lone mothers to control their destiny by working towards developing their full financial, emotional, personal growth, self-worth, and intellectual potential. We focus on enriching the lives of the whole family. Accountability, responsibility and a positive approach to our training programs are important.
Community Partners
South West Community Care Access Centre (SWC)
Rotholme Women's & Family Shelter
Middlesex London Housing Corporation
We are funded by the Ministry of Health and Long Term Care. For more information visit their website