Strategic Directions - 2021-2024
Advance Service Excellence
- Consolidate programs and service to:
- Increase timely access to care
- Improve collaborative/coordinated care
- Serve families and individuals that experience barriers to care
- Balance our caseload
Expand reach through a variety of modalities
- Foster Organizational Health
- Focus on our people (retention, compensation, professional development, succession planning)
- Improve our systems (e.g. knowledge management, communications, facilities)
- Ensure governance excellence
Build & Expand Purposeful Partnerships
- Explore hub locations with partners
- Strengthen partnership to enhance collaborative care and build our expertise
- Investigate joint ventures that honour our model, strengthen our infrastructure, and optimize our resources